Training

The importance of the Hygiene and Sanitation department in the health sector is critical.  Ongoing training of sanitation workers is essential to maintain quality standards and prevent the transmission of diseases.  In most cases, the initial training consumes a great deal of time and energy of already overworked managers.  Training is the most important and certainly the most cost-effective investment a health and safety department can make. It is the only assurance of quality work that will reduce the risk of cross-contamination and the risk of nosocomial infections.
 

Note : Our trainings follow the guidelines and principles of the Ministry of Health and Social Services and the teaching fundamentals of the Hygiene and Sanitation in Healthcare program.

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Management of your entire training program

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ValkarTech can handle your entire training program or help you with a one-time need.

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1. Assessment of staff skills and training needs;

2. Creation of the training plan and the teaching approaches chosen (2-year program);

3. Presentation of the customized training plan and managers' approval;

4. Implementation of the learning program;

5. Training program results report (after 2 years). 

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Partial support for your training program

 

ValkarTech's team can support you when you have specific, occasional, personnel training needs. Each request is evaluated independently according to needs and priorities.

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Here are some examples: : 

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• Entry-level training

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Training new employees is not a task to be taken lightly. Introducing them properly to their new job in the first days will save you from the management time required to put corrective measures in place.  It is imperative that you standardize the initial training of your new employees and always have the same training material. ValkarTech trains new Sanitation Worker cohorts to be ready to evolve easily in your environment. (Customized training)

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• Managers' training: Audits and quality control

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Manager need to stay on top of new developments in the industry, both in terms of practices and work tools. Quality does not come from inspections, but rether from the improvements that are made following an inspection.  It is the management's responsibility to be able to analyze and interpret the results of an audit in order to take advantage of them and apply the right changes, as needed.  Our trainers are themselves trained to internationally recognized standards in order to transmit and apply current best practices.   

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• On-going Training  

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The custodians interventions and actions not only affect the visual quality of your establishment, but also have a direct impact on the health of patients, attendants, caregivers, visitors, etc... It is essential to reinforce procedures on a regular basis. On-going training contributes to the custodians' development, which increases their job satisfaction and motivates them to maintain a high level of quality to help reduce the risk of transmission of infectious diseases. It is best if ongoing training focuses on your team's weaknesses, which are first identified through procedural audits.

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Two types of training :

 

1. Group sessions based on the general topics chosen by the managers (Basic, intermediate and advanced level, floor maintenance, ergonomics, WHMIS).

2. Individual training in the form of coaching sessions.  The needs of each employee are determined by a procedure audit or a questionnaire to evaluate their knowledge.

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• Coaching following procedural audits 

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It is of great interest to conduct procedural audits to know the skill-level of the work units. However, a result is only an observation of the situation. These audits must be followed-up by personalized coaching to help the employee acquire the skills in the tasks for which he or she failed during the audit. Since a behaviour is difficult to change, a permanent follow-up and personalized support is necessary. Since our trainers have no hierarchical link with the trainee, our team is able to communicate instructions in an impartial and disengaged manner, which allows for openness to learning.